Please arrive 15 minutes prior to your appointment to register. Please be aware that if you arrive late, the time of the appointment will be shortened in consideration of the next customer.
If you need to change or cancel an appointment, we ask that you give us 24 hours’ notice or the full cost of the treatment will be charged. Please note that we request credit card details to secure bookings.
Please advise us of any health conditions and any medication you are taking. Please inform your therapist if you are pregnant as some of our products contain high quantities of essential oils.
BABY OR TODDLER ON BOARD
You are more than welcome to bring your little one on Tuesdays and Thursdays to enjoy both a treatment and free billingual babysitter service while enjoying your treatment.
Our beautyloft is also available for private hire; if you are looking for a unique space to host your next beauty event (babyshower, teenager manicure and make up party, friends beauty night etc ask our beautyloft manager for details
Gift vouchers are available to purchase from our beauty loft for any amount or treatment of your choice. They are valid for 12 months (expiry date stated on the card) and are non-refundable.
- Credit / Debit Cards
RETURNS & REFUNDS
Please note that all Gift Cards, Treatment Packs or Special Offers and Sale Items cannot be transferred or refunded.